Do you install both gas and electric cookers?
Yes, we install gas, electric, and dual-fuel cookers. Our team has the expertise to safely handle all types of cookers and ensure they are securely and correctly installed.
How long does a cooker installation take?
Most cooker installations take between 1-2 hours, depending on your setup and the type of cooker. If additional work is needed to prepare the area or connect the cooker, it may take slightly longer.
Are your engineers Gas Safe registered?
Yes, all our engineers are Gas Safe registered, meaning they’re qualified to work with gas appliances legally and safely in the UK.
Do I need a professional to install my cooker?
Yes, for safety and compliance reasons, it’s essential to hire a professional for cooker installation. Gas and electric connections require precise handling, and a certified installer will ensure your appliance operates safely and efficiently.
How long does it take to fix a gas leak?
Repair time can vary depending on the location and extent of the leak. Minor leaks may be resolved in a few hours, while more complex issues may take longer. The emergency team will provide guidance based on their assessment.
How can I prevent gas leaks in my home?
Regularly inspect appliances, have them serviced annually by a Gas Safe registered engineer, and check for any visible damage or signs of wear on gas pipes and connections.
Can I use my mobile phone if I smell gas?
No, avoid using any mobile devices, light switches, or anything that could cause a spark, as this could ignite the gas in the air. Only use your phone once you’re outside and safely away from the property.
How do I turn off the gas at the mains?
Most homes in the UK have a gas shut-off valve near the meter. Turn the valve 90 degrees (a quarter turn) to shut it off. If you’re unsure, ask a gas professional for guidance.
Should I call an emergency service or a gas engineer first?
Always call the National Gas Emergency Service on 0800 111 999 first if you suspect a leak. After the immediate danger is assessed, you may be advised to contact a registered gas engineer for further repairs.
How do I know if there’s a gas leak in my home?
Signs of a gas leak include a strong smell of gas (often like rotten eggs), hissing sounds near a gas line, or physical symptoms like dizziness or nausea. If you notice any of these, evacuate and take immediate action.