Privacy Policy
How Gas First Ltd collects, uses and protects your information.
This Privacy Policy explains how Gas First Ltd ("we", "us", "our") collects, uses and protects the personal information you provide when you use our website or contact us. We are committed to protecting your privacy and handling your data responsibly.
Who we are
Gas First Ltd, 290 Devons Road, London E3 3PN. You can contact us about your data at info@gas-first.co.uk or on 07724 566154.
The information we collect
When you contact us or use our booking form, we may collect your name, phone number, postcode or address, email address, and details of the service you are enquiring about. When you use our website, we may also collect limited technical information such as the pages you visit, through cookies and similar technologies.
How we use your information
We use your information to respond to your enquiry and arrange the work you have requested; to contact you about your booking, including calling you back; to keep records of work carried out; and, where required, to meet our legal and safety obligations as a Gas Safe registered business. We do not sell your personal information to anyone.
Lawful basis
We process your information because it is necessary to respond to your request and provide the services you ask for, and because we have a legitimate interest in running our business and keeping proper records. Where the law requires it, we keep records relating to gas safety work.
Cookies
Our website may use cookies to help the site function and to understand how visitors use it. You can control or disable cookies through your browser settings; doing so may affect how the site works.
How long we keep your information
We keep your information only as long as necessary for the purposes above, including any period required to meet legal, safety or accounting obligations.
Sharing your information
We may share your information with trusted third parties only where necessary to provide our services or meet our legal obligations — for example, our accountant, or where required by law or by gas safety regulations.
Your rights
Under data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to complain to the Information Commissioner's Office (ICO). To exercise any of these rights, contact us at info@gas-first.co.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
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